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Practice Activity March
Posted or Updated on 9 May 2024
- Total number of calls to surgery: 7396 (down 849 from 8245)
- Number of calls answered within two minutes: 968 (up 13 from 955)
- Number of calls abandoned: 788 (down 213 from 1001)
- Items issued via prescription: 15246 (down 372 from 15618)
- Referrals made: 489 (up 105 from 384)
- Fit notes issued: 182 (up 39 from 143)
- Administrative communications issued (letters/emails): 1928 (down 732 from 2660)
- Text messages sent and received: 589 (up 35 from 554)
- Total digital requests submitted to practice: 847 (up 82 from 765)
- Appointments - total: 2498 (up 94 from 2404)
- Appointments - seen: 2364 (up 62 from 2302)
- Appointments - DNA: 134 (up 32 from 102)