We are finding that demand for appointments is increasing and may soon exceed what we can physically manage.
We do not want to abandon the current system as it has worked well in the past and we are proud of the positive feedback we receive.
To maintain this system, we need everybody to use the system efficiently and appropriately.
“Saving problems up” does not help us as the appointment is still 10 minutes!
Please make it clear from the start what the most important issues to discuss are, we find that many people use minor issues to “build up to the main one” to find there is no time left.
Examples of inappropriate use are:
“Wait and see” for a few days wait will resolve most minor ailments (e.g. One patient booked an appointment as they had a simple headache for one hour).
You can also obtain advice from your local pharmacist or there are many web sites that will offer advice.
Have a look at www.shottonlanesurgery.co.uk
We work very hard to make sure our promise of an appointment on the day that you need it. The appointment system is finely balanced so that capacity meets demand, please help us take care of it.
Drs Markey, Stiggelbout, Outeiral, Gil-Candon & Douglass.