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Practice Activity October
Posted or Updated on 8 Dec 2023
- Total number of calls to surgery: 6,698 (up 103 from 6,595)
- Number of calls answered within two minutes: 1,264 (up 258 from 1,006)
- Number of calls abandoned: 1,045 (down 76 from 1,121)
- Items issued via prescription: 17,968 (up 2,755 from 15,213)
- Referrals made: 454 (up 135 from 319)
- Fit notes issued: 159 (up 8 from 151)
- Administrative communications issued (letters/emails): 2,907 (up 265 from 2,642)
- Text messages sent and received: 2,795 (up 1,986 from 809)
- Total digital requests submitted to practice: 825 (up 117 from 708)
- Appointments - total: 4,164 (up 1,719 from 2,445)
- Appointments - seen: 3,871 (up 1,533 from 2,338)
- Appointments - DNA: 293 (up 186 from 107)